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What is the primary mission of the Postal Service?

  1. Provide quick delivery services

  2. Provide trusted, affordable universal service

  3. Enhance communication through mail

  4. Ensure all packages are tracked

The correct answer is: Provide trusted, affordable universal service

The primary mission of the Postal Service is to provide trusted, affordable universal service. This mission encompasses the commitment to ensure that all individuals and businesses, no matter where they are located in the United States, can access reliable mail services at a reasonable cost. This universality is a cornerstone of the Postal Service's role in the community, as it helps facilitate communication, commerce, and the exchange of information across diverse populations. While quick delivery services, enhancing communication, and tracking packages are important aspects of the Postal Service, they are all components that support the broader mission of providing universal service. The focus on trust and affordability reflects the values of accessibility and reliability that underpin the service, reinforcing its role as an essential institution in American society. This approach ensures that the Postal Service can effectively meet the needs of all customers, fostering inclusivity and connection throughout the nation.